What We Collect
When you sign up and play at laxmi365, we collect what is needed to run your account: name, date of birth, phone number, email, verification documents, transaction records and your betting history.
We also collect technical data such as device type, IP address and app usage to keep the platform secure and working properly.
Why We Use It
Your data is used to verify your age and identity, process payments, settle bets, prevent fraud and money laundering, provide support and apply responsible gaming tools such as limits and self-exclusion.
If you agree, we may send promotional messages about offers like festival bonuses. You can switch these off at any time in your account settings.
Payments and Third Parties
When you pay with eSewa, Khalti, IME Pay, ConnectIPS or bank transfer, the provider handles your credentials. LAXMI365 never sees or stores your wallet PIN, banking password or OTP.
We share data only with trusted partners who need it to deliver our service, such as payment processors, game providers and verification services, or where the law requires it. We do not sell your personal data.
How We Protect It
Connections to the site and app are encrypted, access to personal data is limited to staff who need it, and records are kept only as long as legal and operational needs require.
Your Choices
You can ask to see the data we hold about you, correct mistakes or request deletion where the law allows. Contact support through live chat or the help form to make a request.